Privacy Policy

At DreamDelegate Ltd (“we,” “our,” “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and business operations.

Who We Are

DreamDelegate Ltd is a UK-registered company (Company No: 14711539) with our registered office at:
4th Floor Silverstream House, 45 Fitzroy Street, London W1T 6EB.

We provide business setup, IT services, e-commerce support, consultancy, and automation solutions.

If you have any questions about this policy, please contact us:
📧 info@dreamdelegate.com
📞 +44 20 8248 0296

Information We Collect

We may collect the following types of information:

  • Personal details: name, email address, phone number, business information, billing address.

  • Account information: login details, service preferences.

  • Financial information: payment details for service subscriptions and contracts.

  • Usage data: how you use our website, including cookies, IP address, and browser type.

  • Communications: when you contact us via email, forms, or social media. 

How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Process payments and issue invoices.

  • Respond to enquiries and provide customer support.

  • Improve our website, services, and marketing.

  • Comply with legal and regulatory obligations.

Sharing of Information

We do not sell or rent your data. We may share your data with:

  • Service providers (IT, hosting, payment processing, email systems).

  • Regulators or law enforcement if legally required.

  • Business partners when services are delivered jointly (with your consent).

Legal Basis for Processing

We process your information based on:

  • Your consent (when you opt-in to marketing).

  • Contract (to deliver services you purchase).

  • Legal obligations (accounting, taxation, compliance).

  • Legitimate interests (improving our services, protecting against fraud).

Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes outlined in this policy.

  • Comply with legal, accounting, or regulatory requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccuracies.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where applicable).

To exercise your rights, contact us at info@dreamdelegate.com.

Cookies & Tracking

We use cookies and tracking technologies to:

  • Improve website functionality.

  • Analyse site traffic.

  • Personalise your browsing experience.

You can control cookies through your browser settings.

Data Security

If we transfer your data outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any concerns about how we use your personal data, please contact us at:

📧 info@dreamdelegate.com
📞 +44 20 8248 0296
📍 Dream Delegate Ltd, 4th Floor Silverstream House, 45 Fitzroy Street, London W1T 6EB

If you are not satisfied, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk